Student Reimbursement Policy

As part of our commitment to helping justice-involved and low-income students succeed, Emerge Career offers financial support for key expenses like DOT Physicals, CLP exams, and license reinstatement.

Our goal is to support students who are committed to getting a second chance in their career. To ensure fairness and sustainability, we follow clear guidelines on what we cover and when.

✅ General Guidelines

• Reimbursements are processed weekly on Fridays (before 5pm EST) if you are conditionally enrolled and meet all eligibility criteria.
• You must be able to sustain yourself during trucking school, whether through savings, family support, or a job that fits your class schedule. We ask about this to make sure you’re set up for success.
• Reimbursements are processed via our reimbursements platform Tremendous. You can find your reimbursements by following these directions.

📄 Apply for Support

Use the forms below to request financial assistance:

• Upfront Reimbursement Request → [Link to Form]
• License Reinstatement Support → [Link to Form]

‍🚛 DOT Physical Reimbursements

• We reimburse DOT Physicals for students who are conditionally enrolled and on track to join our ongoing trucking school cohort.
• We regularly project how many students with completed DOTs will progress to enrollment. If there are more students with DOT Physicals in-hand than there are seats, we may pause DOT reimbursements early. 
  
  • Example: If there are 100 students with their DOT Physicals and only 50 cohort seats, then we may pause reimbursements for DOT Physicals.
• You’ll still be eligible for reimbursement when the next cohort begins if you are still actively participating in our program.
• If you complete your DOT Physical after reimbursements were paused—but you still end up enrolling in an active cohort—we will reimburse you before your trucking school start date.

🔔 You'll receive an announcement (email, banner, and text) if/when we pause reimbursements. A one-week grace period applies after that announcement.

📝 CLP Exam Reimbursements

• We reimburse the cost of Commercial Learner’s Permit (CLP) exam attempts for conditionally enrolled students as long as seats remain in an ongoing cohort.
• Once the cohort fills, we’ll send an announcement, and then apply a 1-week buffer before pausing reimbursements.
• After that, you’ll need to wait for the next cohort—and be actively participating in our program—to receive reimbursements for your CLP Exam fee. 

🔁 Upfront Reimbursements (Case-by-Case)

We may offer support before your appointment (for DOT or CLP) if:

• You’ve completed at least 20 practice exams on the Emerge platform
• You submit a form explaining your situation
  
  • Submit this form for review by our team: Reimbursement-in-Advance Form
• You include proof of a scheduled appointment 
• You’ve submitted receipts for all previous upfront reimbursements, and followed through on the steps you were provided financial support for.

💡 For CLP attempts, if we’ve already covered 2 exam attempts and you haven’t passed any sections, we may not approve a third upfront payment. Show us you're making progress!

Complete this form for upfront financial support: Reimbursement-in-Advance Form

🔐 License Reinstatement Support

We cover up to $300 toward reinstating your license if:

• You submit a form explaining your situation, including proof of your inactive license.
  
  • Submit this form for review by our team: License Reinstatement Assistance Form
• There are cohort seats remaining in an ongoing cohort.
• You’ve finished the course
• You’ve completed at least 20 practice exams on our platform.
• Your only barrier to progressing  is an inactive license (e.g., no unresolved disqualifications or other issues)

If you owe more than $300, you’ll need to reduce the amount owed before we can assist.

🧠 We’ll also ask why your license was suspended to make sure there are no unresolved issues that would prevent you from succeeding in the program.

Complete this form for review by our team: License Reinstatement Assistance Form

❗ Special Notes

• If you were rejected or put on hold after making an expense related to becoming a CDL truck-driver through Emerge Career, we may still reimburse you—but only if:
  
  • You were conditionally enrolled at the time of the expense
  • You reach out and flag the request (we won’t catch these automatically)

🤝 Our Commitment

We want to make it easier—not harder—for you to succeed. But we also want to protect this opportunity for future students. That’s why we use:

• Clear criteria
• Transparent communication
• Case-by-case compassion

This policy will grow with us, and we’ll continue to revise it based on your feedback and what we learn.

📬 Have Questions?

Reach out to support@emergecareer.com or your Success Coach. We're here to help.